Shipping
Allow us 7-12 days for delivery.
ArtistiCut does not ship to U.S. Territories (Puerto Rico, U.S. Virgin Islands, Guam, Saipan, Midway Islands, American Samoa, and Federated States of Micronesia).
Some projects may not be available for purchase in some countries.
You may choose from Standard, 3-day, 2-day and 1-day services to locations within the contiguous United States.
For orders shipping to Alaska, Hawaii, U.S. territories or international destinations, shipping rates can be calculated during checkout. We are unable to ship to P.O. Boxes or APO/AFO. Consult us for shipping rates
International Shipping
ArtistiCut take international orders. If you are placing an order from outside of the United States or shipping an order to an international destination, please read below for information regarding your order.
Do you ship to my destination country?
Beau-coup ships worldwide almost anywhere UPS (United Parcel Service) delivers. We are unable to deliver to forwarding services including APO/AFO addresses at this time.
How much does international shipping cost?
Your shipping cost depends on the weight of the package and its destination. You can view available shipping methods to your location and applicable shipping rates during checkout. We also have customers who choose to use a freight forwarding company for their convenience.
Are duties, taxes and brokerage fees included?
Your order total does not include, nor is Beau-coup responsible for the payment of any duties (customs tariffs), taxes and brokerage fees associated with the shipment; these costs are the sole responsibility of the customer.
What items are restricted by import regulations?
Live botanicals, food products, perishable items and hazardous materials among others are restricted by export regulations. These may be country specific. Please reference UPS's Country Regulations for details.
Questions?
Please send us a message, for additional information and company policies
Return
Satisfaction guaranteed is our mission. In case you are not happy with your purchase, you may return (most) products for a full merchandise refund (attention for below restrictions).
All our products are custom made, and for us, each project is unique and especial.
For purchase returns, get in contact with us on contact@artisticut.com and we’ll start the processing return.
Returns must be processed within 7 days after delivery.
You may use any shipping method to send back your package, to the location informed on you contact with us.
Send the products back in their original form and packaging that you received.
We reserve the right to reject any returns that do not meet these conditions mentioned.
Note that some products are not eligible for return. These include:
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Edible or perishable products
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Personalized / Custom products
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Edible or perishable products
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Custom orders
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Our return policy does not apply to orders being returned from locations outside of the United States or APO/FPO locations. Non-US customers, please get in contact with us to obtain an RMA number (Return Materials Authorization) within 7 days after delivery.